Differences

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--- education_survey_tool_android_app_systems_administrator_manual [2025/10/10 22:58] – [Re-installing app may trigger error] ghachey
+++ education_survey_tool_android_app_systems_administrator_manual [2025/10/10 23:03] (current) – ghachey
@@ Line 194: / Line 194: @@
 ==== Troubleshooting General Error ====
-{{ :survey-tool-developer-manual:est-1.png?nolink |}}
+Make sure you at least once click to update the schools, teachers and subjects.
-{{ :survey-tool-developer-manual:est-2.png?nolink |}}
+{{ :survey-tool-developer-manual:est-5.png?nolink&600 |}}
-{{ :survey-tool-developer-manual:est-3.png?nolink |}}
+Verify the settings of the App.
-{{ :survey-tool-developer-manual:est-4.png?nolink |}}
+{{ :survey-tool-developer-manual:est-6.png?nolink&600 |}}
-{{ :survey-tool-developer-manual:est-5.png?nolink |}}
+That all permissions are given and look like below.
-{{ :survey-tool-developer-manual:est-6.png?nolink |}}
+{{ :survey-tool-developer-manual:est-7.png?nolink&600 |}}
-{{ :survey-tool-developer-manual:est-7.png?nolink |}}
+Try clearing the storage cache (not the data).
-{{ :survey-tool-developer-manual:est-8.png?nolink |}}
+{{ :survey-tool-developer-manual:est-8.png?nolink&600 |}}
+If all else fails, try clearing also the data but only if there is nothing yet of value on the value app. And re-install the app starting fresh.